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The President's Club
Experience an innovative customer loyalty program app with President's Club's mobile app.
A concept created by Samsung, to honor its loyal partners and distributors. It wanted to extend the service through a mobile app interface with smooth UI/UX for easy use and navigation for customer loyalty program app.
Expertise
Platform
Deliverables
Technology
Color Therapy
Typography
Wireframe
Samsung wanted to thank their loyal patrons for their continued trust, partnership, and association, helping it to be a market leader in its industry.
Challenges
It is this idea of sustaining and strengthening the client-vendor relationship that companies come up with special memberships. Customer loyalty program app are created to reward loyal clients for their dedication to a brand and for always being a returning customer.
Samsung thought on the same lines and decided to do something special for them, to thank them for their patronage. Samsung introduced The President’s Club membership for its loyal partners. This Customer loyalty program app provides customers bespoke benefits, exclusive member access to premium services like airport lounge access and concierge services, and access to premium hotels, resorts, and spas.
We are elated that Samsung chose us to deliver the app interface for The President’s Club, that will be used by their clients on their phones.
Core Features
The President’s Club is a members-only app, which can be accessed only by Samsung partners who have been loyal patrons of the tech-giant.
User base: Confident, modern, and usually very busy. Hence, an app designed optimally to provide simple yet delightful user interface and great user experience. By keeping every tab and every heading pretty self-explanatory, we have tried to make the app as user-friendly as possible.
We have designed customer loyalty program app interface to give it an elegant and sophisticated look by using the colors black, gold, and white.
Under each tab, opens up a new page to select further and narrow down to the item the user is searching for. Everything can be found no more than 2 levels down. By choosing their location, users can find an array of all President Club powered services and offerings in their vicinity.
The President’s Club
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If anyone understood my maverick dreams and was able to translate it into technology and neat processes it was the team at Roars. More important to me as a complete techno moron was to be able to explain what I envisage, the business outcomes I wanted, and from an understanding to an execution, Team Roars did it marvelously. I wish them all the very best and hope they reach roaring heights always.
Dipali Sikand Founder Mindescapes, Club Concierges